Medication Pick-Up Using a Designated Other

In limited circumstances, patients who cannot come to the clinic because of a serious medical condition may be approved to have another person pick up and deliver their medication. This person is called a Designated Other.

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Who Is Eligible?

Patients with serious medical conditions that prevent them from coming to the clinic.

How Is It Approved?

Requests are reviewed by CompDrug’s Case Review Committee and require applicable federal approval.

Who Can Be a Designated Other?

A responsible, trusted adult who can safely pick up and deliver your medication, once approved.

How the Designated Other Process Works

Request & Review

Patient discusses the need for a Designated Other with CompDrug medical staff. The Case Review Committee reviews the request and supporting medical information.

Complete Required Forms

If the request moves forward, the patient completes the required release and medication pick-up authorization forms.

Designated Other Screening

The proposed Designated Other completes the responsibilities form, provides a valid government-issued ID, and completes CompDrug’s screening process.

Medication Pick-Up

Once approved, the Designated Other may pick up medication following CompDrug’s medication security and chain-of-custody procedures.

Forms You'll Need

For the Patient

Authorization for Medication Pick-Up by Designee
Designated Other Release of Information

For the Designated Other

Medication Pick-Up & Delivery Responsibilities

What the Designated Other Will Need

Valid, unexpired government-issued ID
Current working phone number
Completed responsibilities form
Successful CompDrug screening
Signature on the chain-of-custody form at each pick-up

Picking Up Medication

Where to Go

CompDrug
547 E. 11th Ave.
Columbus, OH 43211

Enter through Door 3

When You Arrive

Tell the reception staff that you are picking up medication for a CompDrug patient. Staff will register you as a visitor and direct you to the dosing area.

View Full Pick-Up Instructions

1. Arrive at CompDrug

CompDrug
547 E. 11th Ave.
Columbus, OH 43211

Enter through Door 3.

At the reception window, tell a CompDrug staff member that you are there to pick up medication for the patient. You will register as a visitor and complete the required confidentiality form.

2. Go to the Dosing Area

Front office staff will direct you to the dosing area. Go to an open dosing window, where a nurse will assist you.

3. Verify the Medication and Your Information

Before releasing the medication, the nurse will verify:

Type of medication being picked up
Whether the medication has a split dose
Strength of each dose
Number of doses being picked up
Your name
Your relationship to the patient
Authorization for Medication Pick-Up by Designee is on file
Your phone number on file is working
Your valid government-issued ID is on file and unexpired
You have signed the Designated Other Medication Pick-Up and Delivery Responsibilities form

You will also be required to sign a chain of custody form using the signature pad at the medication window.

4. Before You Leave

You may request a physical copy of the signed chain-of-custody form before leaving.

The patient's medication must be secured in a lockable bag for transport.

5. Follow This Process at Every Pick-Up

These steps must be completed each time you pick up medication for the CompDrug patient.

Questions?

For questions about Designated Other approval, required forms, or medication pick-up, please contact CompDrug.

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